Trade Terms
How we work with distributors
AERIS ships to clinical distributors and tender partners worldwide. These are our standard commercial terms — every figure on this page can be adjusted in a signed framework agreement.
Standard terms
Incoterms
FOB Tianjin by default. CIF and DAP available on request — terms to be confirmed in writing. All quotations are quoted under Incoterms® 2020.
Minimum order quantity
AERIS TX: 10 units. AERIS HC: 50 units. Volume tiers and annual-commitment pricing are negotiable.
Lead time
30–45 days after deposit for standard configurations. Customised configurations: 60–90 days. Transit time is additional.
Samples
Evaluation units are available on request. Sample pricing and freight are quoted case by case.
Warranty and service
1 year on the system, 2 years on the pump unit. Consumables such as covers are excluded. Spare parts are available for at least 5 years.
Payment terms
T/T: 30% deposit, balance before shipment. The first order from a new partner is prepaid.
At a glance
| Item | AERIS TX | AERIS HC |
|---|---|---|
| MOQ (first order) | 10 units | 50 units |
| Lead time (standard) | 30–45 days | 30–45 days |
| Warranty | 1 year (pump 2 years) | 1 year (pump 2 years) |
Frequently asked questions
What is the minimum order quantity?
AERIS TX: 10 units. AERIS HC: 50 units. Volume tiers and annual-commitment pricing are negotiable.
How long does delivery take?
30–45 days after deposit for standard configurations; 60–90 days for customised configurations. Transit time is additional.
What payment terms do you accept?
T/T with a 30% deposit, and the balance payable before shipment. The first order from a new partner is prepaid.
Can we order a sample unit?
Evaluation units are available on request. Sample pricing and freight are quoted case by case.
Who handles local registration?
HWK supplies the technical documentation package. Obtaining local registration, import licences and market authorisations is the distributor's responsibility. Clearances vary by market.
Registration and documentation
HWK supplies the technical documentation package — specifications, labelling artwork, instructions for use and the test reports that are available — so that you can file locally. Obtaining local registration, import licences and market authorisations is the distributor's responsibility. Regulatory clearances vary by market; ask us for the current status of yours.
Ready to talk about quantities?
Tell us your market, your tender calendar and your expected annual volume. We will return a written quotation stating Incoterms, lead time and payment terms.